For Online E-newspaper
Nairobi News : November 11th 2013
news Register a firm and report graft under one roof Enthusiasm. Workers at the Huduma centre say within the first hour of operation, 300 Nairobians showed up at Posta Plaza for various services LYNET IGADWAH, NairobiNews firstname.lastname@example.org BERNADINE MUTANU, NairobiNews email@example.com N airobians are flocking to the newly-opened Huduma Centre. The centreoffers all public services under one roof. This means that you can, for example, register a company, apply for a birth certificate and report corruption without leaving the centre. On the first day of its operation, Friday, the centre, housed at the Teleposta House recorded more than 300 visitors within the first hour. Orderly fashion On Saturday, its lobbies were occupied by people waiting to be served. Many of them arrived before it opened its doors at 8am. Long queues were witnessed at the e-ticketing section, whose purpose is to ensure people move in an orderly fashion as they access the centre. The head of the Huduma Kenya Secretariat Dennis Mutuku said the turnout had been overwhelming. “An hour after opening doors we had over 300 people at the waiting lobby eager to be served ,” he said. The counter for duplicate identity cards had the highest number of clients followed by that for the National Health Insurance Fund and National Social Security Fund. However, only a few residents visited the anti-corruption desk, a phenomenon Mutuku said could be explained by the fact that reporting corruption required some level of secrecy owing to its sensitivity. “We link the low turnout to lack of confidentiality. We are making arrangements to have a specialised booth so that people can come and report without fear of third parties eavesdropping,” he said. Patrick Gathogo who had gone to the centre to buy a seasonal parking ticket said he was impressed by the efficiency of the centre. He was served in less than an hour. “If I had gone to City Hall it would have taken me the whole day,” said the happy customer. Other government services available at the Huduma Kenya Centre include student loan application, renewal of driving licences, registration of welfare groups, checking status of pension claims among others. Government centres Similar one-stop shops centres will be rolled out in areas like the City Square, Ngara, Buruburu and Industrial Area within the next 16 months. Over the same period, similar centres will be unveiled in the other 46 counties. Centres to minimise corruption Aside from minimising bureaucracy, the new centres have been praised as ones that will reduce corruption as well. All that a customer needs to do is key in their identification numbers to access their information from government databases. All payment for Huduma centres will be through Postapay, a payment solution by the Post Office Corporation of Kenya. To make it easy for residents to access them, the centres will be devolved to the sub-county level. Currently, 18 services from 10 government agencies are being Nairobi residents wait in a lobby to be served at the Huduma Centre at Teleposta Towers and left, Mr Dennis Mutuku, the head of Huduma Kenya Secretariat. | Bernadine Mutanu, NairobiNews Monday, November 11, 2013 NAIROBINEWS.CO.KE 5 year is yet to be released. A backlog of needy cases is making par- CDF fund’s delay blocks bursaries N BILLY MUIRURI, NairobiNews firstname.lastname@example.org airobi students are not getting bursaries because the CDF money for the current ents to spend most of their week in various constituency Offices. “I have been forced to divert money and pay for the bursaries. Many students, especially those in secondary schools, are almost getting locked out of their end-year examinations,” said Embakasi North MP Mwangi Gakuya. The money meant to pay for bursary is drawn from the Constituency Development Fund kitty which is yet to be released by the Treasury. It is not supposed to exceed 2.5 per cent of the total kitty. ”We are forced to allocate the maximum to education. The numbers of needy cases are rising very fast,” said Mr Gakuya. Mr Gakuya spoke yesterday at Kariobangi. He was addressing parents and presented 400 students with cheques of Sh5,000 each. Other city MPs who claim to have di- verted money to bridge the bursary gap are Dagoretti North’s Simba Arati, Kasarani’s Njoroge Chege, Mathare’s George Wanjohi and Makadara’s Benard Mutura. “Schools are not allowing students to sit for examinations without clearing fees. You have to be creative to counter government delays,” Mr Chege said. Mr Wanjohi admitted having “a glut” of bursary arrears. “Most Mathare parents solely rely on bur- saries. Although it is never enough, at least schools will not send students home for lack of fees,” said Mr Wanjohi. The MPs separately said the hitch was affecting education in the city adding that Treasury chiefs had said there was nothing they could do to disburse the money earlier.
November 4th 2013
November 18th 2013