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Daily Nation : February 6th 2014
capital letters MONEY FIGHTS FOR YOUR RIGHTS» WITH YVONNE KAWIRA Your case is in court, liaise with our legal team: KCB Hallo, I was employed by the Kenya Com- mercial Bank as a cashier-cum-teller on February 13, 1989. I voluntarily retired on June 15, 2010. After deducting all the loans and debts I owed my employer, the bank deposited Sh4,161,164.61 in my current account as my retirement benefits. I had taken a loan of Sh1,865,000 on March 12, 2008, from the bank and despite the money-lender deducting all the dues, it continued withholding my title deed purporting that I still had Sh1,856 debt by virtue of my credit card. In my view, merging credit card and the loan issue was unfair because I believe the two are different. However, it released the title on February 5, last year. I transferred Sh2 million from my current account to Boresha account in the same bank. To my utter shock, between August 6 and 17, 2010, I realised that Sh1,098,000 was missing from my current account. I also lost Sh1,076,000 from my Boresha account between August and September 2010. I suspect that in both cases, I lost the cash through bank fraud. Take for instance: On August 6, YOU HAVE ALREADY TAKEN THE MATTER TO COURT AND THEREFORE WE CANNOT DISCUSS IT KCB statement 2010, according to the bank statement, Sh261,000 was withdrawn across the counter and paid to a payee named Florence. As if that was not enough, on August 9, 2010, Sh119,000 was withdrawn from my current account across the counter but the beneficiary is unknown. On August 17 the same year, Sh100,000 was paid from my current account to one Nguru. These are some of the unauthor- ised transactions done on my current account. On my Boresha account where I lost Sh1,076,000 my ATM card — which I had not collected from the bank — was used by other parties in the institution to illegally withdraw money from my account after accessing my PIN number. On lodging the complain, the bank said that I issued blank but signed instruments, for instance, cheques and internal vouchers to its staff whom I purportedly owed money to withdraw the cash from my accounts. As a result of this fraud, five bank staff were axed in April last year. I have requested my former em- Looking for answers? Send your queries and daytime telephone numbers to Yvonne Kawira: Email: capitalletters @ke.nationme dia.com ployer to provide me with documentary evidence showing that I owed any of its staff money, but the institution has been unable to do so. In a letter that I sent to the moeny- lender in April 3, 2013, and which the organisation acknowledged receipt on July 3, 2013, it denied liability. I had then requested photocopies of the said pay instruments that I had allegedly issued to the bank staff, but my former employer has been unable to provide that as well. There is evidence that I did not request in writing for my Boresha account ATM card yet illegal transactions were executed using my card. In total I lost Sh2,174,000 through fraud which I believe was an internal DAILY NATION Thursday February 6, 2014 money 3 PHOTO | FILE We hope that you will get justice in pursuing your lost cash. bank job. Capital Letters, help me get back my money. I am seriously suffering with my family members who entirely rely on me. The business ventures I had started collapsed due to lack of capital yet the bank is denying liability. — Alex Mwendo. Thank you, Alex, for getting in touch with us on this matter. It is unfortunate what you have had to go through from the time you voluntarily retired from Kenya Commercial Bank. We got in touch with the fi- nancial institution on the matter you have lodged here and it informed us that you have already taken the complain to court and therefore, it cannot discuss it. In addition, the bank has urged you to liaise with its legal team to agree on the way forward. We urge you to allow the law to take its course on the matter. We, however, hope you will get justice and your problem will be solved amicably. Hi Yvonne, My name is Samuel. My beloved brother, Watson Maina, died in 2009. If my memory serves me right, he was a shareholder in a local financia institution. However, the details about how he executed the transaction ar scanty since he did not tell anyone but one thing is clear to me, tha the money-lender he invested in wa Equity Bank. He bought his shares through th bank’s Nyeri branch. I believe that there is somethin that can be done to reclaim th shares. Help me. Hi Samuel, At Capital Letters, we ar sorry for the loss of your brothe and we thank you for writing t us seeking the way forward o this matter. We got in touch with the fi nancial institution, Equity Bank with the transaction which yo claim your brother executed. Equity Bank promised to ge to the bottom of this issue an help fix your complain withou further ado. And true to the organisation’ word, last week, we were happ to receive an email from yo with information that the ban has been in communicatio with you. We hope that your matte would be solved soon. We als urge you to keep us informed o the progress of your case.
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