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Daily Nation : February 14th 2014
DAILY NATION Friday February 14, 2014 Jobs 51 GENERAL MANAGER – OPERATIONS AND TECHNOLOGY Housing Finance (HF), Kenya’s Premier mortgage company with country wide operations has an exciting opportunity for talented, dynamic, self-driven and results oriented individual who are committed to performance excellence. Reporting to the Director Business Operations, the General Manager – Operations and Technology will provide leadership and effective management of all activities related to Operations and Technology in the overall banking operations. Principal Accountabilities: • Develop strategies, processes and practices that will ensure timely generation of accurate management information for internal and regulatory requirements. • Develop strategies to centralise all back office operations in Head Office with a view to free front office of such work. • Evolve strategies to develop Trade Finance, Foreign Remittances and Treasury business volumes in co-ordination with the various Heads of related Business units • Develop annual plans for Operations and Technology functions in line with the overarching business strategic objectives. • Review and recommend policies for document management, automation of work procedures and delivery channels for Bank’s products and services with a view to provide quality and efficient customer service. • Review existing policies & procedures in operations and technology and recommend best practices in the bank, while ensuring adherence to laid down standards and controls/regulations • Oversee and ensure effective and efficient functioning of the Core Operational business units • Oversee back office operations of the Bank relating to Foreign Remittance, Trade Finance, Treasury and technology. • Take overall responsibility for the Bank’s automation programs within Operations and Technology. • Develop measures that will drive performance and enable smooth delivery of service and ensure exceptional customer experience and standards. • Implement and manage Business Continuity process to ensure optimal business support. • Effectively manage Human Resources within the departments so as to create a high performing, developing and cohesive team. • Maintain oversight of overall cost and overheads with the aim of ensuring that expenses are kept at the irreducible minimum. • Oversee undertaking of annual budgetary exercises within the functions. Selection Criteria • Graduates with minimum of Eight years banking experience in Technology & Operations in a large commercial bank, of which at least Three years should have been in Senior Management level and must be familiar / acquainted with Quality & Change Management techniques. • Post Graduate degree/MBA with I.T. qualifications from a reputed institute, will be an added advantage. • Verifiable project management capabilities. • Strong leadership, planning and organisational skills. • Highly developed communication and presentation skills • Exposure to banking operations, product knowledge and service oriented • Good interpersonal skills with passion and commitment to deliver quality customer service • Analytical and strategic thinking with ability to work under pressure and tight deadlines How to apply Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position plus the names of three referees who can provide confidential assessment of their capabilities to a search committee. All communication relating to this position should be addressed to: email@example.com Applications should be received by 21st February 2014. Only shortlisted candidates shall be contacted. M&E DATABASE SPECIALIST The Monitoring & Evaluation Program for Somalia (MEPS) is a comprehensive support program that provides technical assistance to the Somalia Operating Unit within USAID/ East Africa. Part of MEPS’ objective is to support USAID to develop, enhance and maintain a web-based information system. IBTCI is seeking an M&E Database Specialist to work closely with the MEPS technical team in Nairobi, Kenya to provide support to the design, development and maintenance of the existing database. It is anticipated that this will be a full-time position. Responsibilities: Serve as the interlocutor between MEPS Chief of Party and Home Office Team, the software development subcontractor, and external users based in East Africa for the full life cycle: requests, development, test, deployment and admin. Troubleshoot/ identify gaps or errors in the design of the current system, and clearly and efficiently communicate these to the MEPS technical team and the software developer. Track and record requests to modify the system, and ensure that issues are resolved in a timely manner. As directed, modify data fields within the system or facilitate requests to modify to the software developer Serve as the administrator for the creation or maintenance new user accounts. Qualifications: A background or understanding of Monitoring & Evaluation is critical to this position; this knowledge should include familiarity with: performance indicators, frameworks/PMPs, monitoring/ verification workflow processes and data quality assessments. Ideal candidates will be able to demonstrate an understanding of the request cycle for web-based applications as well as how data is structured in databases and the interaction between databases and application logic. Knowledge of SQL and common relational database design patterns is desirable. Knowledge of USAID projects and terminology is desirable. Candidates must be self-motivated and quick learners. APPLICATION INSTRUCTIONS Please submit an updated CV and Cover Letter to firstname.lastname@example.org. Please use the subject line “M&E Database Specialist”. Failure to use this exact subject line will lead to your application being excluded from consideration. Please submit applications by Feb 28, 2014. Don’t give up the search About 10 years have gone by since you happily graduated from college. Yet the job you aspired to get is still not forthcoming. You have sent application letters to various institutions and many of them have not even been answered. The few responses you have got are all negative. If you are considering resigning to fate, don’t. Just hold on. Finding a job can be very frustrating, but don’t let the “regret” letters you receive dampen your spirit. Keep your head up and try even harder. When you slow down, you will reduce your chances of landing a good job. The converse is true. Sustain your aggression and you will increase the probability of success. You have everything to lose by stopping the search, and something to gain by going on.
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